WHERE CAN I CHECK MY ORDER DETAILS?
We send a confirmation email to the provided email address upon receiving the order. For further communication, you can reply to that email.
CAN I CHANGE THE SHIPPING ADDRESS AFTER PLACING THE ORDER?
Yes, you can change the shipping address before the order is shipped. Once shipped, address modifications are not possible. If changing the address to an international location, the customer is responsible for associated shipping fees. For assistance, contact us at support@mehzillfashion.com or via WhatsApp/call at +91 9136944002.
If an international order is to be delivered in India, the shipping fees can be used to add more products of the same value.
I HAVE RECEIVED ONLY PART OF MY ORDER, WHERE IS THE REST?
We dispatch from our inventory locations in Belapur, Navi Mumbai. To track the exact location of your parcel, use the shipping details provided on your email.
WHAT IS YOUR SHIPPING TIMELINE?
We generally ship orders within 2-3 days from our warehouse. Delay notifications, if any, will be communicated with reasons. For international orders, we may take 5-7 days to consolidate and ship. Shipping timelines exclude weekends and holidays.
Tracking details are updated on your provided email once the order is dispatched.
WHERE ARE MY TRACKING DETAILS?
Tracking details are sent to your email as soon as your order is shipped from our warehouse. Check your junk/spam folder if you can't find the email.
DO YOU SHIP WORLDWIDE?
Yes, we offer worldwide shipping. International shipping methods include India Post (approx. 15-20 days) and DHL/FEDEX/UPS/ARAMEX (approx. 7-10 days). Customs and import duties, if applicable, are the customer's responsibility at the time of delivery.
WHAT ARE YOUR SHIPPING CHARGES?
For international orders, shipping charges are weight-dependent and calculated at checkout. Customs and import duties, if any, are borne by the customer at the time of delivery.
For assistance, email support@mehzillfashion.com or WhatsApp/call +91 9136944002.